Review by Jeff Lippincott:

I loved this book. Over the past year or so I have read quite a number of tomes regarding social media and social media marketing, but none until this one have been written in a planner or workbook format. This one is well written, well organized, and full of content. It has 14 chapters split into the following four parts or sections:

I. The Foundation of Social Media

II. Month 1: Prepare for Social Marketing

III. Month 2: Social Media Channels

IV. Month 3: Complete Your Plan

Two books similar to this one on how to put together a business plan are: “16 Weeks to Your Dream Business” (ISBN: 9780071588362, and “Self Employment: From Dream to Reality” (ISBN: 1563709228). And a book similar to this one on how to put together a fundraising plan is: “The Fundraising Planner” (ISBN: 0787944351). The instant book being reviewed touches on the marketing issues of social media, and then devises a systematic approach to putting together a social media marketing plan customized to your small business.

Each of the 14 chapters ended with a summary section. I found it very easy to cruise through this book by first reading the summary sections and then tackling the rest of the book after having a pretty good idea of what was being covered.

After reading this book you will have devised a social media marketing plan that addresses (1) platform, (2) content, and (3) interaction. You will have decided whether to use Technorati, MySpace, Socialvibe, Flickr, Facebook, Friendster, Linkedin, and/or YouTube. Technorati is the tunnel through which to learn more about the blog or blogs you will create.

So if you want to tap into the power of the Social Web through connected networks and consumer-oriented media, then I recommend this book as one of the tomes you seek out and read in order to build your company’s social media marketing plan. 5 stars!

PS. Take a look at the Search Inside feature at Amazon for this book. There you can access the book’s Table of Contents and see exactly what is covered.

Review by Robert G. Johnson:

I had been on the waiting list of Amazon.com for over 3 months waiting for this book to be released and it is exactly what I hoped for. I’m actually only 108 pages through it now as I “peeked” at all the self help guides that the author has in the appendix. I want to jump right in and get it going but Dave’s advice to take your time and learn the hows and whys is so important.

I was not looking for a social commentary on social media but wanted to know the ins and out, nuts and bolts, on how to implement a successful marketable strategy and this book does it.

Only this morning I actually went to the blog and sent an email to the author, Dave, and was surprised that within a few minutes he had responded . Talk about getting more than a book!!

What is so engaging is the author is energetic, evangelistic in his zeal to help others, and willing to share to make this journey easier for others to follow. It’s a step by step guide for an emerging dynamic field which is affecting us now and will do so far into the future.

I’m glad this book exists and is so affordable and even happier the author is willing and able to help us along.

Bob Johnson

Review by Kristen:

I really enjoyed this book and found it both extremely thought provoking and practical. It has some smart insights, introduces a clear framework for understanding and approaching social media marketing and then explains the specifics of how to market on each of the social media platforms while recognizing that this is part of the marketing puzzle and not the whole one. It really seems like a one stop shop in terms of covering the basics, the more strategic concepts (including mobile social media) and the practicalities of what you can “buy” and “earn” across the social web. I definitely recommend this book to read. Its thoughtful, specific and actionable and not hype driven. The author obviously has a lot of experience in this space and it shows.

Review by Andrea Harrison:

Great resource for marketers looking to incorporate social strategies and tactics but not sure where to begin. Covers a wide variety of topics which makes it helpful for anyone needing best practices and tips regardless of industry or market size. Well done Shiv!

Review by Manny Hernandez:

I just finished reading Dan Zarrella’s book and I am very impressed. If you are new to the world of social media or wondering how to make it fit your marketing strategy, this book is a perfect starting point. Dan lays out all the dimensions of social media in an easy-to-understand way, outlining the do’s and don’t's for each of them. It doesn’t pretend to be a Bible of the topic: for in-depth tactics for each leg of your social media marketing strategy, you will need to pick up other titles. But it gives you a very complete feel for what lies ahead, should you want to market your brand through social media, something that you will soon realize not to be an option but a must.

Review by David J. Perdue:

In the increasingly complex world of social media, how do you begin to successfully engage in social media marketing for your business? Dan Zarrella has responded to that question with “The Social Media Marketing Book.” It’s a quick read. But the small book is packed with useful information for those itching to jump into the social media marketing fray.

The book’s organization is quite user-friendly and begins with a brief introduction to social media. The bulk of the book then focuses on presenting a concise history, definition, and description of the various types of social media: blogging, Twitter/microblogging, social networking, media sharing, social news and bookmarking, ratings and reviews, forums, and virtual worlds. I found each section both helpful and interesting, especially appreciating the author’s conciseness.

The final two chapters–one on strategy, another on measurement–are some of the most important. As I went through the strategy chapter, I was highlighting different bits of advice and enjoyed his discussion of “call to action” (CTA) in which you, the marketer, try to engage visitors on your website. The measurement chapter stresses the importance of goals and describes several tools you can use to measure return on investment and engagement as a result of your social media marketing efforts.

Overall, I found Zarrella’s guide a helpful resource on understanding and applying social media for business. Note that the book is an introductory guide, so don’t expect to find profound social media strategies if you’re already an experienced social media marketer. Nevertheless, I appreciated the nuggets of wisdom throughout this survey of social media marketing.

Review by A. S. Johnson:

This book is a good way to get familiar with online social tools. The author covers ways to use email, social networking tools and publishing tools. He has good information about establishing some goals and determining a strategy for meeting the goals. He also has a lot of useful references if you want to get more familiar with a particular topic.

I only gave it three stars for the following reasons:

– Too much coverage of the history of the internet, email, and web pages. If I was interested in that, I’d get a book on the history of the internet, email, and web pages.

– Misinformation on some tools, and missing information about other tools. For instance, the author mentions Joomla, a content management system that can be used to create websites and blogs. He mentions it in a way that may mislead people as to its uses when he states that it can pair with any number of applications. It might work with other applications, but that may require coding skills or money to pay someone to make them work together. He also ignores the multitude of other open source content management systems that are out there.

– A serious amount of repetition in sections one and two. A lot of what is stated in the second section is already in the first, so it added a few hundred pages without saying a whole lot.

This is a good book. It’s less complete than the title suggests.

Review by Jeff Lippincott:

Great book! Loved it! It’s huge and heavy and not particularly pricey. I found it to be well organized and well written. And it was certainly packed to the gills with content. There are 43 chapters split into three different sections: (1) Background basics & tactics, (2) Tools, & (3) Strategy. The chapters in the first part provide an introduction and framework regarding the book. The numerous chapters in the second part cover 100+ social media tools. And the last five or six chapters in the third part can help you do an audit of the social media marketing your company does (or doesn’t do).

The book is comprehensive. I haven’t seen a book that covers so much and in such depth on the topic of social media marketing (or Internet Marketing). There were a ton of “Expert Insights” sprinkled throughout the text that really made the book shine. And each chapter ended with three summaries: (1) Commandments, (2) Conclusion, & (3) Readings & Resources. Each were well done. In particular the Readings & Resources for each chapter were better than most books have at the end of an entire book. 6 stars!

PS. To see the chapter titles and how the book is specifically organized I encourage you to peek at the Search Inside feature Amazon offers for this book. With 43 chapters there are a lot of chapter titles to read.

Review by Danielle M. Miller:

I also read my book on the plane ride home and read it from cover to cover. This is a very practical guide to the 3 pillars for Social Media (Twitter, Facebook and LinkedIn), as well as very, very useful information and strategies for video and a great Q and A section.

In addition there is a workbook and I love that Shama has created a way to for the reader to access the most up to date information in an online format. An easy to read, easy to follow guide for those looking to really amp up one’s presence and build your own online community.

Review by Deborah Mcalister Holland:

I’ve been reading social media marketing books for about a year, and most of them over-promise and under-deliver. This one is different. For the first time, I feel like I “get” it.

It’s filled with no-nonsense, practical tips that actually work instead of pie-in-the-sky talk about what social media “can” do.

I started reading the ebook on an airplane, and wasn’t quite done when the plane landed — so I made my husband drive, so I could finish it. If you’d ever ridden with my husband, you’d know that meant I just didn’t want to stop reading.

If you want a step-by-step guide to what to do — and what to avoid — this is the book for you. I’ve been a marketer for a long time, so I have some habits to unlearn according to this author. She explained why in a way I can understand, so I might actually follow her advice.

Review by Brad Shorr:

More than anything, The New Rules of Marketing & PR ties things together. The book provides an easy to understand yet comprehensive view of the new online marketplace–a landscape that can appear quite bewildering, even to marketing specialists. With so many options at our fingertips (literally), where do we start? Blogs? Podcasts? Public relations? SEO? Paid search? Viral marketing? The list goes on. To make matters worse, technology is changing and new tools are developing almost every day.

In the early chapters, David takes a high altitude look at online marketing options, showing us how they developed, why they’re important, how they work, and why they work. In later “Action Plan” chapters, he jumps into the trenches and shows us how to actually use the tools and implement programs. Throughout, he uses detailed case studies to illustrate not only the programs but the amazing results they can achieve.

But it isn’t just the latest and greatest technologies that are crucially important. Public relations, for example, has been around since Gutenberg but for the first time is practical for a small company. Traditional PR was cost-prohibitive and dependent on unreachable key media contacts. But in the new world–

“…your primary audience is no longer just a handful of journalists. Your audience is millions of people with Internet connections and access to search engines and RSS readers.” (Chapter 5)

Today, public relations may be the single most underutilized tool in the marketing arsenal.

Another “old” technology David brings us up to speed on is the corporate Web site. In fact, the three most important points I got out of The New Rules of Marketing & PR have enormous implications on traditional Web development.

Those key points are–

1. The most important New Rule is CONTENT. Design is important. Technology is important. But without extraordinary content, you’re doomed.

2. Interruption marketing (think spam and pop-up ads) has given way to consumer-driven marketing. Yippee! “The Web is different. Instead of one-way interruption, Web marketing is about delivering useful content at just the precise moment that a buyer needs it.” (Chapter 1)

3. The starting point for any New Rule program is to create customer personas. If you’re going to have extraordinary content that motivates buyers to take action, you’d better know your customers inside-out.

David explains how these three principles should influence not only your corporate Web site, but every other online program you undertake.

Thankfully, David is understandable as well as instructive. One reason I’ve enjoyed his blog for over a year is his conversational, entertaining writing style. He makes learning easy (which is harder to do than you might think). Anyway, his book is just like his blog–illuminating and fun.

The New Rules of Marketing & PR presents the most complete picture of any book I’ve read. For the marketing specialist, it will fill in the gaps. For the generalist, it will open up a whole new world.

Review by Jill Konrath:

By embracing the strategies in this book , you will totally transform your business. David Meerman Scott shows you a multitude of ways to propel your company to a thought leadership position in your market and drive sales – all without a huge budget.

From my perspective, the best thing about this book is that everyone can gain value from it. There are so many places you can start applying these new rules of marketing and PR. For example, I’m an experienced blogger, considered an expert in my field and already have a strong online presence. Yet I’m immediately going to start applying the lessons in Chapter 14: How to Use News Releases to Reach Buyers Directly.

Here’s what else I like about this book:

1. The author includes numerous examples from a variety of businesses in different industries & sizes that have all used these strategies for success.

2. The book shows you multiple venues to reach your buyers directly. This circumvents the high costs of mainstream media enabling firms who are running bootstrap operations to compete with the big boys.

3. The “how to” guidelines on leveraging news releases in a web-based world are excellent. You’ll learn how to create news on a regular basis, capitalize on various distribution services, focus on key words/phrases in your writing that are used by your buyers, and incorporate social media tags.

4. The insights on optimizing a website’s online media room for search engines is another easy-to-implement technique with high payback.

In summary, I guarantee you that your investment in this book will be paid back many times.

~ Jill Konrath, author of Selling to Big Companies

Review by Jeff Lippincott:

I liked this book very much. I read the author’s first book on this subject back in July, 2007. And now he has a second great book out on the subject. It includes the following 16 chapters:

1. Making the case

2. Making choices

3. Ear to the ground

4. Courting online influencers

5. Corporate soapboxes

6. Customer conversations

7. The social network gorillas

8. Niche innovations

9. Learning from conversations

10. Basics of social media content

11. Picking your spot

12. Telling stories with words and images

13. Engagement through interaction

14. Promote thyself

15. Measuring results

16. Celebrating change

The book was very easy to read. It is full of great content. And it is very well researched. I found each of the chapters to be packed full of cites to Web sites that are critical players in the social media marketing realm of things. And I’ve read quite a few books on this subject. I can tell you this book is not simple fluff or something merely written in order to capitalize on the current popularity of the subject matter.

There are real world examples cited throughout the text. And I found them to be very good additions to the points being made in the main body of the book’s content. So the numerous cites to Web sites and the inclusion of real world examples makes this book a goldmine of information for anyone hungry to learn about social media marketing. I had one problem with the book – its organization. When I completed it and sat down to write this review I said to myself: “There are 16 chapters in this book. How can they be broken down into three or four “parts?” I had hoped it would be easy for me to eyeball the parts. Unfortunately, it wasn’t that simple. Below is how I think the book probably should have been organized to be a little more easily digestible. 5 stars!

[I] WHY PRACTICE SOCIAL MEDIA MARKETING?

1. Making the case

14. Promote thyself

8. Niche innovations

[II] HOW DOES SOCIAL MEDIA MARKETING WORK?

10. Basics of social media content

12. Telling stories with words and images

5. Corporate soapboxes

4. Courting online influencers

6. Customer conversations

13. Engagement through interaction

3. Ear to the ground

9. Learning from conversations

16. Celebrating change

15. Measuring results

[III] SOCIAL MEDIA MARKETING OPTIONS

2. Making choices

11. Picking your spot

7. The social network gorillas

Review by Brad Shorr:

This is a comprehensive overview of social media marketing, with enough detail to make it useful for marketing practitioners, yet not having so much detail as to confuse or overwhelm. It’s an excellent starting point for small business owners and leaders, corporate executives, traditional media marketers and advertisers, SEO and SEM service providers, and public relations specialists.

Using case studies, bios of power users, and drawing on his own experience as a tech sector journalist, Gillin makes a strong case for why – and how – social media works. He explains social networking etiquette, which tools to use and for what purpose, how to develop online relationships that support corporate objectives, how to effectively write, promote, and engage on the social Web, and significantly, how to measure results of social media activity. I found his detailed advice on podcasting, video, and image (photo) creation especially helpful, since there’s comparatively little written on these topics.

If you are trying to figure out what all the fuss is about blogs, LinkedIn, Facebook and Twitter, this book is for you. If you’re ready to launch your own social media program, this book will tell you how. Gillin gets into the nitty gritty, explaining such things as how bookmarking sites work, how to use YouTube for business, how to promote your blog, why blogs improve search engine visibility, and why talking to customers increases customer loyalty, attracts business, and accelerates new product/service development.

Like all books on social media, it’s best to read this one now. A year from now, a good bit of the information is likely to be out of date, as Gillin himself points out.

In his closing chapter, Gillin points out that the social Web is not just for marketers. Employees at every level in a business will be directly engaging customers online – it’s already happening. And already, customers are talking about companies on Twitter, Facebook, and the like, whether companies participate in the conversations or not. Gillin’s conclusion – social media is not a fad, it’s a permanent sea change in how business communication takes place. Nobody in management can afford to be in the dark about these developments, which is why I think “Secrets” is a genuinely important book.

Review by Bhavana Musuluri:

I’m stealing one of the often used words in the book to define the book itself – remarkable. This book is fantastic and easy to read. As you read each chapter, the authors take you through each step in successfully marketing your products. This book is not filled with theories, but it rather cleverly explains each winning strategy which is relevant in this day and age, and then sums up each chapter with a list of things to do to implement the strategy. The best part is that anybody who is willing to invest time and brains can use this book as a reference and start creating value to their company immediately and of course build on it overtime. The book shows new techniques that doesn’t require an old-school marketing guru with tens of years of experience. In fact, a person with a little bit of creativity can use this book to REALLY get customers and sell their products.

Couple of other things that I liked about the book are the particular examples (other organizations/blog articles/etc) that were provided and the cartoons – who doesn’t enjoy a chuckle every few pages?

Absolute bang for your buck and once you pick up the book, you will finish it!

Review by Neil Davidson:

This excellent book is aimed at the 99% of the business world who are faintly befuddled by the strange world of youtube and delicious that they find themselves living in. It’s aimed at plumbers, hairdressers, lawyers and oil company executives; at people in large corporations and small businesses alike who are dimly aware that their working lives are about to change – indeed, have already started to change in disconcerting ways – and who don’t know what to do.

The premise of the book is that the old marketing is dead or dying. Gone are the days where simply throwing money at print or radio advertising guaranteed succees. Instead, you need to engage your customers. Give them reasons to come to visit your web site, and once they are there give them reasons to come back again and again. Turn your web site into a hub, stuffed with remarkable blog posts, videos and interviews. As the authors put it (they have a pleasing way with words) “ten years ago, your marketing effectiveness was a function of the width of your wallet. Today, your marketing effectiveness is a function of the width of your brain.”

“Inbound marketing” is clearly – and explicitly – inspired by authors such as Seth Godin and David Meerman Scott. But where this book differs is in its emphasis on hands-on advice. Not only is it inspirational, but it’s also brimming with practical wisdom. Sure, it talks about the power of Twitter. But then it gives you advice on how to choose a twitter handle. Sure, it talks about the rise of the superstar blogger and the death of the press release. But then it talks about how to decide whether you need a PR agency and, if you do, then how you should hire one. Sure, it stresses that your employees will need to learn new skills if they are to survive in this new world. But then it talks about what those skills are, what steps your employees need to take to get them and how you can track how they’re doing. Each chapter contains a checklist of things you should do, right now, to start improving your inbound marketing.

This is no dry textbook. It’s full of anecdotes, some from the usual suspects (Whole Foods, Zappos and Barack Obama) but from others too: accounting software, a shutter manufacturer and a PR firm among others. It’s well written, and there are cartoons too.

Inbound marketing – get found using Google, social media and blogs is an excellent, mainstream introduction to new marketing. If you want to dip your toes into the cold water of social media then buy a copy. If you know all about social media then you almost certainly know people who need this book. Buy them a copy from Amazon. They’ll love you for it.